SERVICE

San Diego Ceramic Inlay & Onlay

San Diego practices sending ceramic inlay and onlay cases to Dani Dental get a workflow built around digital files first. Intraoral scans from iTero, 3Shape Trios, or Medit units are accepted directly, with no physical impression required. The case is milled from high-strength feldspathic or e.max ceramic block stock, then hand-characterized by a named technician before glazing. You know exactly who touched the case.

  • Pre-paid two-way shipping, nationwide
  • A named technician on every case
  • Margins verified against your prescription
  • Tempe + Tucson locations

THE SERVICE

Built to your prescription.

San Diego practices sending ceramic inlay and onlay cases to Dani Dental get a workflow built around digital files first. Intraoral scans from iTero, 3Shape Trios, or Medit units are accepted directly, with no physical impression required. The case is milled from high-strength feldspathic or e.max ceramic block stock, then hand-characterized by a named technician before glazing. You know exactly who touched the case.

THE DETAIL

How we build it.

Most national-network labs processing ceramic inlay and onlay cases route them through a centralized milling hub where no single technician owns the outcome. Quality control is aggregate, not individual. Dani Dental assigns every case to a named technician before milling begins. That technician's initials go on the case slip, and their direct line is in the shipping box. Accountability is not a policy statement; it's a contact number. Ceramic characterization at the lab level varies widely. Monochromatic block milling with minimal hand work produces a restoration that fits but reads as artificial under operatory light. Dani Dental's ceramists hand-layer internal stains and surface texture on every inlay and onlay before glazing, using a step that many higher-volume labs skip to protect throughput. The result is a restoration that holds up to both the clinician's loupe and the patient's phone camera. Communication is the other gap San Diego doctors mention most. When a case is delayed or a shade question comes up, the standard lab experience is a voicemail and a 48-hour wait. Dani Dental's stated response window is same business day, and for active San Diego accounts the direct technician line is open Monday through Friday. That single change in how labs talk to doctors eliminates most of the remake conversations before they start.

GETTING CASES TO US

Logistics, to the bench.

San Diego practices sending ceramic inlay and onlay cases to Dani Dental get a workflow built around digital files first. Intraoral scans from iTero, 3Shape Trios, or Medit units are accepted directly, with no physical impression required. The case is milled from high-strength feldspathic or e.max ceramic block stock, then hand-characterized by a named technician before glazing. You know exactly who touched the case. The San Diego market carries specific aesthetic demands. Natural-looking, light-transmissive restorations are the expectation in a patient base that notices. Dani Dental matches shade under D65 and A lighting conditions, documents the shade tab and batch number in every case slip, and ships the unit with the technician's direct contact number for any chairside questions. No ticketing queue. A phone call or text gets a technician, not a call center rep. For practices running high indirect-restoration volume, Dani Dental also supports batch scheduling. Cases grouped across a single week ship together on a confirmed date, which simplifies appointment blocks and reduces the cost per unit on lab fees. Pricing is transparent up front: no material surcharges revealed post-submission, no procurement maze.

COMMON QUESTIONS

What practices ask

Which intraoral scan formats does Dani Dental accept for ceramic inlay and onlay cases from San Diego?
Dani Dental accepts STL and PLY files from all major intraoral scanners including iTero, 3Shape Trios, Medit, and Planmeca Emerald. Files upload directly through the case portal. Physical PVS impressions are still accepted if your workflow requires them, but most San Diego accounts have moved to full digital submission in the last two years.
What ceramic materials are available for inlay and onlay restorations?
Standard options include IPS e.max CAD (lithium disilicate) for posterior and anterior cases requiring strength plus translucency, and feldspathic ceramic for cases where maximum optical depth is the priority. Zirconia-reinforced lithium silicate is available on request. Material selection is documented on every case slip with the batch number for traceability.
How does the 5-business-day turnaround work for San Diego practices?
The clock starts when the digital file or physical impression is received and the case is logged. Milling, hand characterization, and glaze fire complete within that window. Shipping to San Diego addresses via overnight carrier lands the case on day five or six depending on cutoff time. Rush 3-business-day service is available for an additional fee and must be flagged at submission.
Can I request the same technician for ongoing inlay and onlay cases?
Yes. San Diego accounts that prefer consistency can request a dedicated technician assignment. That technician handles all your ceramic indirect cases and becomes familiar with your seating preferences, margin philosophy, and preferred shade range over time. Request the assignment at account setup or by contacting your account rep directly.
What is Dani Dental's remake policy for ceramic inlay and onlay units?
If a ceramic inlay or onlay does not seat due to a lab-side error, confirmed by the original scan or impression, Dani Dental remakes the unit at no charge and expedites the turnaround. The named technician on the original case reviews the remake personally. Lab-side remake rate is tracked internally and has remained below 2.5% across all active accounts over the trailing 12 months.
Does Dani Dental offer batch pricing for high-volume San Diego practices?
Batch scheduling is available for practices sending five or more indirect ceramic units per week. Cases grouped within a weekly submission window ship together on a confirmed date and qualify for reduced per-unit lab fees. Exact pricing is discussed at account setup. There are no hidden material surcharges added after submission; the quoted fee is the invoiced fee.

REQUEST A DOCTOR KIT

Try the work before you switch.

Request a Doctor Kit and we'll mail RX pads, a shade guide, and pre-paid shipping for your first three cases. No call, no contract.