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SERVICE

San Antonio Intraoral Scan Acceptance

San Antonio's dental market has moved fast on digital impression technology. From the Medical Center corridor to Stone Oak and the Loop 1604 growth belt, a growing share of practices have retired the tray-and-material workflow entirely. What slows those offices down is not the scanner. It is a lab that still asks for a poured model or a proprietary upload portal that works only with one scanner brand.

  • Pre-paid two-way shipping, nationwide
  • A named technician on every case
  • Margins verified against your prescription
  • Tempe + Tucson locations

THE SERVICE

Built to your prescription.

San Antonio's dental market has moved fast on digital impression technology. From the Medical Center corridor to Stone Oak and the Loop 1604 growth belt, a growing share of practices have retired the tray-and-material workflow entirely. What slows those offices down is not the scanner. It is a lab that still asks for a poured model or a proprietary upload portal that works only with one scanner brand.

THE DETAIL

How we build it.

Several national-network labs accept digital files but route San Antonio cases through a centralized intake hub where no single technician owns the case from scan to delivery. When a margin question comes up mid-design, the answer comes from whoever is available, not from the person who reviewed the original file. That workflow is efficient at volume and inconsistent on nuance. Dani Dental uses named-technician assignment on every case. The technician who opens your scan file is the technician who signs off on the finished restoration. For San Antonio clinicians who have learned to call a specific person at the lab rather than a general queue, that model is already familiar. We have just built it into the standard process rather than treating it as a premium tier. On the material side, scan-to-mill does not mean monolithic-zirconia-only. Accepted file formats route into whichever fabrication path the case calls for: full-contour zirconia, layered zirconia with cutback, lithium disilicate pressed from a wax design, or PFM when the clinical situation warrants. The file format does not constrain the material choice. That distinction matters for San Antonio practices managing a mixed restorative caseload rather than a single-material protocol.

GETTING CASES TO US

Logistics, to the bench.

San Antonio's dental market has moved fast on digital impression technology. From the Medical Center corridor to Stone Oak and the Loop 1604 growth belt, a growing share of practices have retired the tray-and-material workflow entirely. What slows those offices down is not the scanner. It is a lab that still asks for a poured model or a proprietary upload portal that works only with one scanner brand. Dani Dental accepts native digital files directly. You export from your scanner software, upload through a single shared link, and the case lands in our design queue without any intermediate steps. No reformatting. No mailing a physical impression as a backup. No phone call to confirm the file arrived. A named technician picks up your case and has a direct line you can reach within two business hours if a question about prep margins or material selection comes up before design locks. For San Antonio practices running same-day or next-day crown workflows, turnaround matters as much as fit. Our standard crown and bridge turnaround from confirmed scan receipt is five business days to delivery, with expedited three-day service available for single-unit cases flagged at submission. Implant-supported restorations and full-arch cases follow a separate timeline reviewed at intake, so there are no surprises on cases that need more design time.

COMMON QUESTIONS

What practices ask

Which intraoral scanner formats does Dani Dental accept from San Antonio practices?
We accept STL, OBJ, and PLY files exported from iTero, 3Shape TRIOS, Carestream CS 3600, Medit i700, Planmeca Emerald, and most other clinical scanners. If your scanner exports a standard open format, it works. Proprietary closed formats that lock output to a specific lab network are the exception, and we will tell you within two business hours if a conversion step is needed.
Do I need to send a physical impression as a backup when submitting a digital file?
No. A verified digital file is the sole record we need for crown and bridge cases. Physical impressions as backups add days to turnaround and create two competing records if they disagree. If scan quality flags during review, we contact you before design starts rather than proceeding on a marginal file.
How long does a typical crown case take from scan submission to delivery in San Antonio?
Standard turnaround is five business days from confirmed scan receipt to delivery at your San Antonio office. Single-unit cases flagged for expedited service at submission ship in three business days. Full-arch and implant-supported cases are reviewed at intake and given a case-specific timeline before design begins.
Who reviews my case after I upload the scan file?
A named technician is assigned at intake and stays with the case through design sign-off. You receive that technician's direct contact at case confirmation. If a margin interpretation or material question comes up before the case mills, you are reaching the person who has already looked at your file, not a general support queue.
Can I specify the restoration material when submitting a digital file, or does scanning lock me into one material?
Material choice is independent of file format. A scan-based submission can route to full-contour zirconia, layered zirconia with cutback, pressed lithium disilicate, or PFM depending on the clinical indication you specify at submission. You note the material preference in the case form at upload, and the technician confirms or flags an alternative before design locks.
What happens if the scan file has a margin quality issue the lab catches during review?
We flag the file before design starts and contact you directly, typically within two business hours of intake. The case holds until you either rescan and re-upload or provide a physical impression as a fallback. We do not design over a marginal file and ship a restoration that may not seat, because a remake costs both of us more than a two-hour delay at submission.

REQUEST A DOCTOR KIT

Try the work before you switch.

Request a Doctor Kit and we'll mail RX pads, a shade guide, and pre-paid shipping for your first three cases. No call, no contract.

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