1243 E Broadway Rd, Tempe AZ · (480) 449-09093433 E Ft Lowell Rd, Tucson AZ · (520) 795-7970
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SERVICE

Gilbert Intraoral Scan Acceptance

Gilbert practices running iTero, 3Shape TRIOS, or Medit scanners can submit cases directly through Dani Dental's digital intake portal. No PVS impression required. The lab accepts .STL and native scanner formats, routes each file through a technician review before production begins, and flags any scan-quality concerns within one business day rather than discovering them mid-fabrication. That front-loaded QC step is where most avoidable remakes get caught.

  • Pre-paid two-way shipping, nationwide
  • A named technician on every case
  • Margins verified against your prescription
  • Tempe + Tucson locations

THE SERVICE

Built to your prescription.

Gilbert practices running iTero, 3Shape TRIOS, or Medit scanners can submit cases directly through Dani Dental's digital intake portal. No PVS impression required. The lab accepts .STL and native scanner formats, routes each file through a technician review before production begins, and flags any scan-quality concerns within one business day rather than discovering them mid-fabrication. That front-loaded QC step is where most avoidable remakes get caught.

THE DETAIL

How we build it.

Large national lab networks accept digital scans, but the file goes into a queue. Nobody reviews it for clinical fit before production starts, and when a remake happens, tracking down the reason requires a ticket. Dani Dental routes every incoming scan to a named technician who reviews it and owns the case through delivery. If a scan is marginal, that technician calls the submitting office directly, usually within the same business day. That is a communication standard most high-volume, centralized-processing labs structurally cannot offer. Regional labs in the East Valley often support one or two scanner formats well and treat the others as edge cases requiring manual workaround. Dani's digital intake handles iTero, TRIOS, and Medit natively, with no conversion surcharge and no quality loss introduced by third-party format translation. For Gilbert offices running a mixed-scanner environment across multiple providers, that format-agnostic intake matters. Transparency on pricing is the third differentiator worth naming. Digital submission does not trigger a digital premium at Dani. The lab-fee structure for scan-originated cases matches the equivalent impression-originated case. Practices switching from another lab frequently cite surprise line items on digital cases as the friction point that started the conversation. Dani quotes a flat fee before the case enters production, not after.

GETTING CASES TO US

Logistics, to the bench.

Gilbert practices running iTero, 3Shape TRIOS, or Medit scanners can submit cases directly through Dani Dental's digital intake portal. No PVS impression required. The lab accepts .STL and native scanner formats, routes each file through a technician review before production begins, and flags any scan-quality concerns within one business day rather than discovering them mid-fabrication. That front-loaded QC step is where most avoidable remakes get caught. For crown and bridge cases, scan-to-production workflow typically shortens total case time by one to two days compared to conventional impression shipping. Full-arch implant cases, including All-on-X and fixed hybrid work, benefit the most: CBCT integration alongside the intraoral scan gives the bench technician dimensional context that a physical model alone cannot provide. Gilbert accounts submitting full-arch scans receive a pre-production design review call before any milling begins. Practices new to digital submission get a brief onboarding call with their assigned technician, covering scan angulation preferences, margin marking conventions, and the fastest way to flag urgent cases in the portal. The goal is zero friction by the third case. Most Gilbert accounts report their submission workflow is fully dialed in within the first 30 days.

COMMON QUESTIONS

What practices ask

Which intraoral scanner formats does Dani Dental accept from Gilbert practices?
The lab currently accepts files from iTero (Element and Lumina series), 3Shape TRIOS, and Medit scanners, including i700 and i500 exports. Files can be submitted as .STL, .PLY, or native scanner format through the digital intake portal. If your scanner is not on that list, contact your assigned technician before submitting. New formats are evaluated on a rolling basis and most are supported within one production cycle.
Does Dani Dental charge extra for cases submitted by intraoral scan rather than physical impression?
No. Digital submission does not carry a surcharge. The lab-fee schedule for crown, bridge, implant, and removable cases is the same regardless of whether the case originates from a scan or a conventional PVS impression. The only exception is CBCT integration for full-arch implant cases, which is quoted as a separate line item and disclosed before production begins.
How quickly will I know if my scan has a quality issue?
A technician reviews every incoming scan before the case enters production. If a quality concern is identified, such as an unclear margin, scan artifact, or missing adjacent dentition, the technician contacts the submitting office within one business day. The goal is to catch resolution problems at intake, not discover them after milling. Gilbert accounts receive a direct technician contact number so that conversation happens in one call, not through a ticketing system.
Can Gilbert practices submit full-arch implant scans digitally, or is a physical model still required?
Full-arch implant cases, including All-on-X and fixed hybrid frameworks, can be submitted entirely digitally. The preferred workflow includes an intraoral scan plus CBCT data where available. Before milling begins on any full-arch case, the assigned technician schedules a design review call with the submitting doctor to confirm occlusal scheme, implant angulation, and prosthetic material selection. Physical models are not required but can be requested as a verification step if the clinician prefers.
What is the onboarding process for a Gilbert practice submitting digital cases for the first time?
New accounts receive a 20-to-30-minute onboarding call with their assigned technician. The call covers scan submission preferences, margin marking conventions the lab uses, how to flag urgent cases in the portal, and how to reach your technician directly between cases. Most practices report the workflow is fully standardized by their third submission. There is no onboarding fee.
How does intraoral scan submission affect overall case turnaround time?
For single-unit crown and bridge cases, digital submission removes one to two days of impression shipping and model pouring from the total turnaround window. Standard fabrication timelines at Dani Dental start from the day the scan is received and confirmed, not from the day a physical impression arrives. Full-arch cases vary based on design review scheduling. Your technician will confirm a production timeline at case confirmation, not as an estimate range.

REQUEST A DOCTOR KIT

Try the work before you switch.

Request a Doctor Kit and we'll mail RX pads, a shade guide, and pre-paid shipping for your first three cases. No call, no contract.

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