How do labs handle case quality control?

At most high-volume labs, QC is a handoff process. A CAD technician designs, a milling center cuts, a separate ceramist finishes, and a QC station at the end checks the final unit. When something is wrong, tracing the failure point requires backtracking through three departments. That fragmentation is a primary driver of remake rates across the industry, and remakes cost the dentist a chair appointment they cannot recover.

A named-technician model changes the accountability structure. One technician owns the case through CAD design, milling oversight, and finishing. Margin fit is checked against the digital scan before the unit leaves the milling queue. Shade is verified against the prescription and any photographs submitted with the case. Occlusal contacts are articulated before the case is boxed. Dani Dental targets a remake rate below 2.5 percent and ships each case with the technician's direct line so the prescribing doctor can reach the person who built it.

For prosthodontists and general dentists running high-volume restorative practices, the practical question is not whether a lab has a QC process on paper. It is whether the lab can explain exactly where in the workflow a unit would have been caught if it came back short on the mesial margin. A lab that answers that question with a named step and a named person is operating a defensible quality system. A lab that answers with a department is not.