FAQ
Do dental labs ship cases?
A straight answer first, then the context behind it, from the technicians who do the work.
THE SHORT ANSWER
Yes. Dental labs ship completed restorations directly to the ordering practice via courier, overnight carrier, or dedicated lab courier routes. Most labs include return shipping in the case fee. Turnaround clocks typically start the day the lab receives the impression or scan and end when the carrier picks up the finished case, so inbound shipping time adds to your patient's wait.
THE CONTEXT
What sits behind it
For general dentists and small DSOs, shipping logistics are a practical chairtime variable. A lab that uses overnight carriers can serve practices 500 miles away with the same effective turnaround as a local lab, provided the inbound scan or impression arrives early in the day. Dani Dental ships outbound via tracked overnight on all crown-and-bridge and implant cases, with a direct technician call the same afternoon the case ships so the scheduling coordinator knows exactly when to book the seat.
Inbound delivery matters as much as outbound. Digital workflows shorten the lag significantly. When a practice submits an intraoral scan rather than a physical impression, the case enters the Dani queue the same day with no transit window on the front end. For full-arch implant cases where the clinical timeline is already measured in weeks, that front-end compression adds up. Practices running a high-volume implant schedule typically recover 2-4 days per case by switching to scan-based submission.
For prosthodontists managing complex multi-unit cases, knowing who packed the box matters as much as knowing when it ships. Dani ships each case with the fabricating technician's direct line included in the case paperwork, not just a front-desk number. If a shade question or fit concern surfaces at the delivery appointment, the clinician reaches the technician within the same business day, not a routing queue.
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Do dental labs ship cases?
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Read the full guide on all procedures
This question is one piece of a larger workflow. The pillar page covers materials, turnaround, and how we build the case to your specification.
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